Privacy Policy

The Site is operated by YICUN HUANXI TECHNOLOGY LLC under the KeepReal name. For anything in this policy, write to support@keepreal.cc.

• No accounts. The Site has no sign-up and no login. Accounts exist only inside the products, under their own policies.
• No analytics or advertising trackers. The Site loads no analytics script, no advertising pixel and no social-media tracker.
• No cookies. The Site does not set cookies. The language you read in comes from the address (keepreal.cc/zh), not from a stored preference.
• No sale, no sharing for advertising, no profiling. Nothing described below is ever sold, rented, or used to target advertising.

Serving a web page means your browser sends a request, and every request carries your IP address, the page you asked for and basic browser information. Two things happen with it:

• Rate limiting. Our server keeps your IP address in memory for a few minutes to limit how often the free tools and forms can be called from one place. It is not written to a database and is gone when the window passes or the server restarts.
• Hosting and network logs. The Site is served by Vercel behind Cloudflare. Like every hosting and network provider, they keep access logs (IP address, requested URL, time, browser string) under their own policies and retention periods. We use those logs, if at all, only to keep the Site running and to investigate abuse.

Each tool under /tools sends what you type to our server, which passes it to the one service needed to answer, and returns the result. The inputs are not kept in a database; a result may be cached briefly in server memory so the same question is not sent twice.

• Reddit tools (subreddit finder, karma checker, shadowban checker, best time to post) send the username, subreddit or keyword you entered to Reddit's public API and show you what it returns. Reddit's own privacy policy applies to that request.
• Market Insight sends the product description or URL you entered to our AI model provider, Anthropic, which produces the report using web search. The description is used only to produce that report. The finished report is saved in your own browser's local storage so you can come back to it; it stays on your device until you clear it, and we do not receive a copy.
• Demo report on a product page sends the website address you entered, with your IP address, to our KeepReal for Reddit service, which uses the IP address to allow one run per visitor. That service's privacy policy applies from there.
• Daily caps. For tools that call an AI model we count uses per IP address per day, in server memory, to control cost.

Please do not enter confidential information or personal data about other people into a tool. We cannot take back what has been sent to a provider to produce your result.

The enquiry conversation on our About page asks what you need and how to reach you. Here is exactly what happens:

• The conversation is processed by our AI model provider, Anthropic, turn by turn, to help you state your request and to structure it. If the assistant is unavailable, a plain form takes its place.
• What you submit — your name if you give it, your WeChat ID, the kind of service you are asking about, your description, and the transcript — is stored in our database, hosted on Supabase, so we can reply to you.
• A notification with the same details is posted to our internal team chat (Feishu / Lark) so a person sees it promptly.
• Requests from the Reddit Market Index page (API access, adding a brand) — the company or brand, your email and your message — are stored in the same database, posted to the same internal team chat, and may be emailed to our support inbox through our email provider, Resend, so we can reply.
• Email to support@keepreal.cc is kept as ordinary correspondence for as long as needed to handle it.

We use what you send us to answer you, and for nothing else. We keep it until the enquiry is closed and for a reasonable period afterwards, or until you ask us to delete it.

Some things on the Site are fetched by your browser directly from a third party, which therefore sees your IP address and the page you are on, under its own policy:

• Images on articles come from Unsplash (images.unsplash.com); product media comes from our own media hosts (media.keepreal.cc, videostarmedia.keepreal.cc). Paintings from museum collections are served from the Site itself.
• Videos are embedded from YouTube in privacy-enhanced mode (youtube-nocookie.com), which loads nothing until you press play.
• Fonts are self-hosted; nothing is requested from Google Fonts.
• Links to Reddit, X, Discord, our products and other sites take you to services with their own policies.

We do not share information with third parties except the providers that make the Site work, each only for the purpose named above: Vercel (hosting), Cloudflare (network), Supabase (database for enquiries), Anthropic (AI model for Market Insight and the enquiry assistant), Reddit (public API for the Reddit tools), Unsplash and YouTube (embedded media), and Feishu / Lark (internal notification). We may also disclose information if the law requires it.

The Site is served from the United States and may be processed wherever the providers above operate. If you use the Site from elsewhere, your information travels to those locations.

• Rate-limit and daily-cap counters: minutes to one day, in memory only.
• Tool inputs: not stored by us; results may be cached in memory for a short time.
• Enquiries: until closed and for a reasonable period afterwards, or until you ask us to delete them.
• Hosting and network logs: under the providers' own retention periods.

• Ask us. Email support@keepreal.cc to see, correct or delete an enquiry you sent us, or to ask anything about this policy. We answer within a reasonable time.
• Your browser. A Market Insight report lives only in your browser's local storage; clearing site data for keepreal.cc removes it.
• Depending on where you live, you may have further rights under local data-protection law, including the right to complain to a supervisory authority. We will help you exercise them.

The Site is not directed at anyone under 18, and we do not knowingly collect information from children. If you believe a child has sent us information, write to us and we will delete it.

We may update this policy when the Site changes. The date at the top shows the current version, and material changes will be noted on this page before they take effect.

Questions about this policy? Email support@keepreal.cc. See also the Terms of Service.