Terms of Service

The Site is operated by YICUN HUANXI TECHNOLOGY LLC under the KeepReal name. It publishes research about how online communities talk about brands and products, a public data index, articles and guides, and a set of free tools that help you look something up or draft a first version of something. These Terms cover all of that.

The Site is not a professional service. Nothing on it is legal, financial, investment or marketing advice for your situation, and no relationship of adviser and client is created by reading it or by using a tool.

KeepReal for Reddit, KeepReal for X and VideoStar are separate, account-based services. Signing in to any of them means accepting that product's own Terms of Service and Privacy Policy, shown inside the product. Those documents, not these, govern your account, credits, payments and anything you do inside the product.

Where this Site links to a product, the link is a door, not a promise about what is behind it. Prices and features shown on the Site are summaries; the product's own pricing page is authoritative at the moment you pay.

• KeepReal for Reddit: Terms · Privacy Policy
• KeepReal for X and VideoStar: shown at sign-in inside each product.

Our research reads public discussion — posts and comments that people chose to publish on Reddit, X and similar platforms — and summarises what it found. We state the method and the sample behind every report, and every figure on the Site traces to a named source. That is a discipline, not a guarantee.

• Information, not advice. A report describes what a sample of public posts said at a point in time. It does not predict what will happen, and it is not a recommendation to act in any particular way.
• Public sources, public voices. Quoted passages belong to the people who wrote them. We describe posters by role, never by username, and we do not claim that any quoted person agrees with our reading of their words.
• It can be wrong. Sampling, platform changes, deleted threads and plain human error can all make a finding out of date or mistaken. If you spot one, write to us and we will check it.
• Not affiliated. We are not affiliated with, endorsed by or sponsored by Reddit, Inc., X Corp. or any other platform we study.

The tools under /tools are offered free of charge, as they are, for your own evaluation and research. Some read public platform data for you; some use an AI model to draft a report from what you type.

• A draft is a draft. Anything an AI tool produces here is a first version for you to check, correct and decide about. It may be inaccurate, incomplete, out of date or resemble existing text. You are responsible for anything you rely on or republish from it.
• What you type is yours, and your responsibility. Do not enter confidential information, personal data about other people, or anything you have no right to share. By entering text you confirm you are allowed to, and you allow us to process it for the sole purpose of running the tool.
• Limits. We may cap how often a tool can be used, change how it works, or withdraw it, at any time and without notice. Rate limits exist so the tools cannot be used to overload the platforms they read from.
• No outcome is promised. A tool helps you look something up or start a draft. It does not promise reach, engagement, ranking, approval by a community, or any business result.

You may read the Site and use its tools for lawful purposes. You will not:

• use the tools or the Site in a way that breaks the law, or the terms or community rules of any platform you then publish on;
• enter unlawful, infringing, deceptive, harassing or hateful content, or content about a person who has not agreed to it;
• impersonate any person or organisation, or misrepresent an affiliation;
• access the Site or its tools by automated means we have not provided, probe or circumvent rate limits, or use the tools to send volume at any third-party platform;
• resell, sublicense or redistribute the tools or their output as your own service.

We may block or restrict access to the Site for anyone who does any of the above, without notice.

• Our content. The Site's text, design, software, data index and reports are ours or licensed to us. You may read them, link to them, and quote short passages with a credit and a link back. You may not copy a report or dataset wholesale, remove our credits, or present our work as yours.
• Reports for your own use. You may download and use a report inside your own team for its stated purpose. Publishing it, selling it or training a model on it needs our written permission.
• Quoted material. Quotations from public posts remain the work of their authors and are reproduced here under fair-use and quotation principles, for research and commentary.
• Images. Paintings on the Site are public-domain works from museum open-access collections. Photographs are licensed from Unsplash and credited where they appear.
• Your input. Text you type into a tool remains yours. You grant us only the limited right needed to process it and return the result.

The Site links to and reads from services we do not control, including Reddit, X, YouTube, Unsplash, our AI model providers and our own products. Their terms apply on their sites. A platform may remove content, restrict reach or act against an account at its discretion; we have no control over such decisions and no liability for them, including when a decision follows something you published after using this Site.

If a third party changes, restricts or discontinues its service, parts of the Site may stop working. That does not give rise to any claim against us.

THE SITE, ITS CONTENT AND ITS TOOLS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND ACCURACY. We do not warrant that the Site will be uninterrupted, error-free or secure, that any finding is correct or current, or that any tool will produce any particular result.

TO THE FULLEST EXTENT PERMITTED BY LAW, KEEPREAL WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST BUSINESS, LOST GOODWILL, LOST DATA, OR ACTIONS TAKEN BY ANY THIRD-PARTY PLATFORM, ARISING FROM YOUR USE OF THE SITE, ITS CONTENT OR ITS TOOLS, WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY. BECAUSE THE SITE AND ITS TOOLS ARE FREE, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THEM IS LIMITED TO ONE HUNDRED US DOLLARS (USD 100). These limits apply even if a remedy fails of its essential purpose.

You will defend, indemnify and hold harmless KeepReal and its owners, personnel and contractors from any claim, demand, investigation, loss, liability, fine or expense (including reasonable legal fees) arising out of or relating to what you enter into a tool, what you publish after using the Site, your accounts on any platform, or your breach of these Terms or of any third-party rule, policy or law.

We may update these Terms at any time. The date at the top shows the current version. Material changes will be noted on this page before they take effect; your continued use of the Site after that is acceptance of the updated Terms.

These Terms are governed by the laws of the United States, without regard to conflict-of-law rules. Any dispute will be resolved on an individual basis; to the fullest extent permitted by law, you waive any right to bring or participate in a class, collective or representative action. Any claim must be brought within one year after it arises, or it is permanently barred.

These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Site, and supersede any prior understanding. If any provision is held unenforceable, the rest remains in force and the provision is enforced to the maximum extent permitted. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them freely. Neither party is liable for failures caused by events beyond its reasonable control.

Questions about these Terms? Email support@keepreal.cc. For how we handle information, see the Privacy Policy.